Detailed-oriented and client-focused Executive General Adjuster with exemplary customer service, investigation, negotiation, policy interpretation and analytical skills.
Thirty-one years of experience within the insurance industry coupled with expertise in providing seamless insurance claims support and customer service to policyholders. History of representing insurance carriers with a highly professional image through personal policyholder contact, proactive phone communication and promoting the carrier’s brand image. Reputation for demonstrating compassion and empathy for the claimant and/or policyholder that suffered a loss. Background of carefully investigating and documenting submitted claims and providing satisfactory and fair solutions to all parties involved in a given loss.